What is the delivery time and cost? Delivery time Orders usually arrive within 2 business days from the moment we send you confirmation of receipt of your order. Please note that delivery time may vary depending on the courier and collection schedule. The cost of shipping within Poland is free, and for orders to other countries the cost will be displayed in the basket after entering the shipping address.

If you received the wrong product in your shipment, please contact us and our customer service staff will look into your matter.

If you place your order by 12:00, it will be shipped the same day. During peak sales periods, this period may be extended. To be sure, contact Customer Service and provide your order number - we will do our best to speed up shipping

Once the courier picks up your package, you will receive an email informing you that your order is on its way to you. The email will contain a button that will take you to tracking your package.

After receiving your order, you have 14 days to return the products.

To return an order, please complete the return form LINK and attach it to the package, which should be sent to the address provided in the form.

Refunds will be made within 14 days of our receipt of the return shipment.

First, the funds are returned to you using the same method you used to pay for your order. If this is not possible, we will send the funds to the account number provided in the return form.

You can make a complaint about all products purchased from us for defects constituting non-conformity of the goods with the contract for a period of 2 years from the date of purchase.

To file a complaint, please send us an email to: info@byelsewear.com and describe the reason for the complaint along with photos. After reviewing the complaint, we will decide on further action and inform you about it by email.

Each of our products has product measurements, so you can choose the right size. If you need advice on what size you should order, write to us at our e-mail address info@byelsewear.com or contact us by phone via the chat available on the website www.byelsewear.com or at + 48 512603736

In case of the wrong size or style, please contact us by e-mail: info@byelsewear.com or by phone: + 48 512603736. We make every effort to make shopping as easy as possible, so we will be happy to advise you on choosing the right size or style and guide you on how to make an exchange.